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urgent need to contact 02

boxed-in
Level 1: Joiner
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hello

 i need to talk to 02 something is very wrong with my bill.

i cant even find an emergency number

 

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Newbrae
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Good morning
Message 2 of 11
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Cleoriff
Level 94: Supreme
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Hi @boxed-in 

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to call.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 11
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Cleoriff
Level 94: Supreme
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@Newbrae wrote:
Good morning

@Newbrae 

Good morning to you. Can we help with anything?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 11
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boxed-in
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once i come out of here i most likely wont be able to find this page again...its only cos i am Desperate and have no where else to turn.

 

i just need to contact customer services....

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boxed-in
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ok will give that one a try thanks

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richardsdarran
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please call me xxxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Message 7 of 11
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gmarkj
Level 66: Unequalled
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O2 won't see this or call you @richardsdarran.
Unfortunately scammers will as this is a public forum.
Please come back and remove your number.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 8 of 11
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MI5
Level 94: Supreme
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@richardsdarran 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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richardsdarran
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i cannot call ot text

Message 10 of 11
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