12-06-2020 10:44 - edited 12-06-2020 10:50
12-06-2020 10:44 - edited 12-06-2020 10:50
hello
i need to talk to 02 something is very wrong with my bill.
i cant even find an emergency number
on 12-06-2020 10:50
on 12-06-2020 10:52
on 12-06-2020 10:52
Hi @boxed-in
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
0800 587 4005 is the best one to call.
Veritas Numquam Perit
on 12-06-2020 10:53
on 12-06-2020 10:53
on 12-06-2020 10:54
once i come out of here i most likely wont be able to find this page again...its only cos i am Desperate and have no where else to turn.
i just need to contact customer services....
on 12-06-2020 10:55
on 12-06-2020 10:55
ok will give that one a try thanks
on 06-02-2021 18:26 - last edited on 06-02-2021 20:23 by Mike_T
on 06-02-2021 18:26 - last edited on 06-02-2021 20:23 by Mike_T
please call me xxxxxxxxxxx
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 06-02-2021 18:30
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-02-2021 18:31
on 06-02-2021 18:31
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
on 06-02-2021 18:39
on 06-02-2021 18:39
i cannot call ot text