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Anonymous
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upgrading phone and student discount

Hi,

 

That time has come to upgrade my phone on O2 refresh, how ever I want a HTC 10 which O2 will not sell direct.

 

Can I still get my student discount on my Airtime plan if I refesh via carhpone warehouse so I can get a HTC 10 considering my plan will still be with O2?

 

Cheers.

Posts: 84,445
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009

Re: upgrading phone and student discount

No you can't I'm afraid. The phone has to be bought from O2. Cpw only do a standard 2 year contract and discount can't be applied through them.

Posts: 100,508
Topics: 767
Registered: ‎14-01-2013

Re: upgrading phone and student discount


@jonsie wrote:

No you can't I'm afraid. The phone has to be bought from O2. Cpw only do a standard 2 year contract and discount can't be applied through them.


Sad but true....You may be able to get the phone through CPW on the O2 network but you lose quite a few perks. It's really annoying that O2 have chosen not to stock this model. We know there have been many disappointed customers...

*The Game Is On*

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Anonymous
Posts: 0

Re: upgrading phone and student discount

If you want this particular phone then you will most likely have to deal through carphone warehouse which means you won't get o2 refresh, just a standard 24 month contract
Posts: 116,617
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Registered: ‎04-04-2012

Re: upgrading phone and student discount

You might find the CPW contract is cheaper anyway which may be the equivalent to an o2 contract with discount.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 25: Hard Hitter
Posts: 1,340
Registered: ‎22-11-2014

Re: upgrading phone and student discount

If they bought the phone outright could they get the discount on SIMO contracts? @MI5 ?
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: upgrading phone and student discount

Student discount is now called "Unidays" and is only available on a Refresh contract.
http://www.o2.co.uk/studentoffer
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: upgrading phone and student discount

Discount thread is here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
Link to latest T&C's here https://o2open.co.uk/O2Open/servlets/ShowFAQ
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: upgrading phone and student discount

Thanks for the help chaps.

I'll have to have a look at what the best option for me is then. 

Community Manager
Posts: 7,597
Registered: ‎18-02-2016

Re: upgrading phone and student discount


@Anonymous wrote:

Thanks for the help chaps.

I'll have to have a look at what the best option for me is then. 


Hi @Anonymous Did you decide what method you were going to upgrade by in the end? 

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