1 ACCEPTED SOLUTION
Accepted Solutions
- 144370 Posts
- 634 Topics
- 27677 Solutions
Can I change my Pay Monthly tariff?
Yes, new and upgrading customers on 12, 18 and 24 month contacts with a handset can move up to the tariff you want (except On & On tariff). But you may not move to a lower priced tariff than the one you joined during your contract.
With our simplicity (sim only) tariffs, you can change your tariff after a minimum 30 days and a maximum of once per month.
Yes, new and upgrading customers on 12, 18 and 24 month contacts with a handset can move up to the tariff you want (except On & On tariff). But you may not move to a lower priced tariff than the one you joined during your contract.
With our simplicity (sim only) tariffs, you can change your tariff after a minimum 30 days and a maximum of once per month.
- 144370 Posts
- 634 Topics
- 27677 Solutions
You can only "upgrade" when you have reached your minimum contract term, so maybe CS are getting confused between an "upgrade" and you wishing to change tariiff ?
- 144370 Posts
- 634 Topics
- 27677 Solutions
Can I change my Pay Monthly tariff?
Yes, new and upgrading customers on 12, 18 and 24 month contacts with a handset can move up to the tariff you want (except On & On tariff). But you may not move to a lower priced tariff than the one you joined during your contract.
With our simplicity (sim only) tariffs, you can change your tariff after a minimum 30 days and a maximum of once per month.
Yes, new and upgrading customers on 12, 18 and 24 month contacts with a handset can move up to the tariff you want (except On & On tariff). But you may not move to a lower priced tariff than the one you joined during your contract.
With our simplicity (sim only) tariffs, you can change your tariff after a minimum 30 days and a maximum of once per month.
