upgrades why is it cheaper to upgrade with carphone warehouse than directly with o2

[Anonymous]

my phone is due for upgrade in 2 weeks i fancy galaxy s5 why can carphone warehouse offer unlimited  minutes unlimited text and 1gb data for 28 a month when trying to upgrade direct with o2 its 33 a month for 500 minutes unlimited text and 500mb data.

[Anonymous]

CPW heavily subside the handsets & offer other incentives & perks but sometimes there can be hidden insurance

[Anonymous]

would i be able to negotiate better price if i called in llocal shop

[Anonymous]

Do take into account that Carphone Warehouse cannot offer the o2 Refresh Tariff.

[Anonymous]

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@Anonymous wrote:
would i be able to negotiate better price if i called in llocal shop

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I would call o2 retentions on 202 to see if they can match / better a deal you have seen.

Have a copy of the CPW offer to send to the online if they ask for it.

You dont get if you dont ask ! 

[Cleoriff]

It really is a case of going for the best deal for you. If the Refresh tariff isnt a deal breaker then go for the one that suits you best

[Anonymous]

If I "buy" a phone from Carphone Warehouse on an O2 Tariff - am I an O2 Customer and eligible to join O2 Community?

I ask because I once phoned O2 to ask if they could/would match a deal I saw in Carphone Warehoue and they said no and proceeded to try and justify that by saying that if I went with the CW deal I would not have access to all the wonderful O2 support.  If I had any problems I would have to take them to CW.   Not sure if that is true.

(BTW - I made such a fuss about it at the time that they finally did agree to match the deal. Most unlike me to make a fuss of course ) 

[MI5]

Anyone can join the O2 forum regardless of mobile network.....
It also matters not where or from whom the contract is taken as you will always be paying O2.

[Anonymous]

@Gerry, if your an O2 customer you can still join the community. I think you may have misunderstood what you were told. I assume they meant that if your phone breaks you'd have to take it back to CPW & have their geek squad repair as that's the place you got the handset from

[jonsie]

I'm not altogether sure why anyone would want to be a Community member unless they were on the O2 network? Why would I want to join the forum of Vodafone?...have they even got a forum?