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Posts: 72,843
Topics: 556
Solutions: 3,456
Registered: ‎04-01-2009

Re: upgraded from contract to pay monthly - no data - new sim?

They do let themselves down on occasion!Smiley Frustrated

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Anonymous
Posts: 0

Re: upgraded from contract to pay monthly - no data - new sim?

so, after an O2 store visit, apparently I can throw away the SIM they send me...all there is to do is chaning the data apn to mobile. as you guys suggested...

VVM still doesn't work and the data bolt on doesn't seem to be an iPhone specific one...

might give customer service a call and see whether I can still get an iPhone data bolton on Simplicity so I can keep using VVM...

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Posts: 72,843
Topics: 556
Solutions: 3,456
Registered: ‎04-01-2009

Re: upgraded from contract to pay monthly - no data - new sim?


@Anonymous wrote:

 

VVM still doesn't work and the data bolt on doesn't seem to be an iPhone specific one...

might give customer service a call and see whether I can still get an iPhone data bolton on Simplicity so I can keep using VVM...


That would be my option. Thanks for updating Smiley Happy

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Posts: 90,233
Topics: 539
Solutions: 11,783
Registered: ‎04-04-2012

Re: upgraded from contract to pay monthly - no data - new sim?

Yes, just call CS and ask them to change you over to iData.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)