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on 15-08-2023 16:28
If I upgrade my phone before the end of my contract am I refunded the difference
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on 15-08-2023 16:37
@Neilo no, no, no.... If you end your contract early, you pay the remainder of the contract to the end date.
Closer to the end of your contract your account will state that you can now upgrade (or you can check this with O2 customer support), you still will not get any refund, though you will not have to pay the remainder of your contract.
If you are on the O2 refresh programme then you can change every 90 days or more - Upgrade Early, Save Money & Get The Latest Phones | Refresh | O2
I'm guessing you are on a standard contract as you'd have mentioned Refresh otherwise - I think. 😊
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
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on 15-08-2023 16:37
@Neilo no, no, no.... If you end your contract early, you pay the remainder of the contract to the end date.
Closer to the end of your contract your account will state that you can now upgrade (or you can check this with O2 customer support), you still will not get any refund, though you will not have to pay the remainder of your contract.
If you are on the O2 refresh programme then you can change every 90 days or more - Upgrade Early, Save Money & Get The Latest Phones | Refresh | O2
I'm guessing you are on a standard contract as you'd have mentioned Refresh otherwise - I think. 😊
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

