Solved: upgrade

Cristian1 · ‎04-06-2020

hi ..if upgrade for a phone..and they give me a new plan this means they give a new sim too? or they update my plan ?

MI5 · ‎04-06-2020

With an upgrade the changes are made on the system, so you can continue to use your old sim if it's working OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-06-2020

@Cristian1

With an upgrade the changes are made on the system, so you can continue to use your old sim if it's working OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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