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Natasha_KOCHOSK
Level 1: Joiner
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I want to upgrade

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Bambino
Level 85: Esteemed
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@Natasha_KOCHOSK Use USwitch to get a better deal.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want.
This will automatically redirect you to the O2 website.
Just follow the prompts and choose the UPGRADE option.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost.
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff.
The change should show in My O2 within 24 hours.
Volt benefits will still apply as will possibly a 3 month extra such as Disney+.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
  • 93894 Posts
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

or check your options in My O2

Guide: Upgrading Your O2 Phone 

Message 2 of 3
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Bambino
Level 85: Esteemed
  • 23905 Posts
  • 1042 Topics
  • 3769 Solutions
Registered:

@Natasha_KOCHOSK Use USwitch to get a better deal.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want.
This will automatically redirect you to the O2 website.
Just follow the prompts and choose the UPGRADE option.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost.
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff.
The change should show in My O2 within 24 hours.
Volt benefits will still apply as will possibly a 3 month extra such as Disney+.

I DO NOT WORK FOR O2



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Message 3 of 3
179 Views