on 23-09-2021 10:04
hiya i am due an upgrade and done and order online for an iphone 13 pro max in silver but it has went through as a iphone 13 pro in sierra blue and it's not the phone i wanted so i'm looking for yous to cancel my order so i can re order the iphone 13 pro max in silver
Solved! Go to Solution.
on 23-09-2021 10:11
We can't access your account on this community forum.
You need to call customer service.
Call 202 from your mobile or 0344 809 0202
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 23-09-2021 10:11
We can't access your account on this community forum.
You need to call customer service.
Call 202 from your mobile or 0344 809 0202
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit