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unsolicited premium sms

Anonymous
Not applicable
Yesterday I received two text messages from 63320 both identical message.

New Sexy Babe Videos Uploaded Weekly. Need help? Call 08081349827 SP:Intrugo
txt Stop to 63320 to opt out

Now I have never signed up for a premium sms service and checked and sure enough £3.33 has been charged against my account.

I phoned up customer services to be told text stop and that I had subscribed to ITV premium number. I never new that ITV offered "sexy babe videos" I also have no recollection of ever asking for these texts. Basically I feel scammed
Message 1 of 16
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Accepted Solutions

Anonymous
Not applicable

Hi,

 

O2's help link http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages

 

"If you receive a text you didn't sign up for, forward it to us at 7726 or email it to 7726@o2.com"

 

Also look here http://www.phonepayplus.org.uk/

 

If your phone has call/text blocking add it to that too.

View solution in original post

Message 2 of 16
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Anonymous
Not applicable

Hi,

 

O2's help link http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages

 

"If you receive a text you didn't sign up for, forward it to us at 7726 or email it to 7726@o2.com"

 

Also look here http://www.phonepayplus.org.uk/

 

If your phone has call/text blocking add it to that too.

Message 2 of 16
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MI5
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Sometimes an inadvertent advert clicked on a web page is enough.
Some info here http://whocallsme.com/Phone-Number.aspx/63320
Try http://www.phonepayplus.org.uk/ to get your money back if the website won't refund you - If they are reputable they should refund you immediately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 16
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Anonymous
Not applicable
I have filled out a complaint on phonepayplus. Just don't like the fact that a third party has billed me for a service I have never requested. Also the nature of the text to me shows it is not ITV as I was informed
Message 4 of 16
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Anonymous
Not applicable

@Anonymous wrote:
I have filled out a complaint on phonepayplus. Just don't like the fact that a third party has billed me for a service I have never requested. Also the nature of the text to me shows it is not ITV as I was informed

 

These people are crafty with how they can hook you.

 

Let us know how you get on.

Message 5 of 16
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MI5
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Googling the number will give you all the info there is available.
O2 will bill you as obviously, some people choose this kind of service and it's not free.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 16
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Anonymous
Not applicable
I have googled and sent a copy to all parties concerned. I am not of the type to click any old link etc after working in the IT industry for many years I am well aware of the pitfalls.
Message 7 of 16
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Anonymous
Not applicable
Seems you have done what you can.

It's sad that sometimes people are driven to even having to change their mobile number to get away from this situation.
Message 8 of 16
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Anonymous
Not applicable

Just found out that I've been charged 83p to tell this unsolicited texter to clear off. 

Message 9 of 16
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MI5
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Registered:

@Anonymous wrote:

Just found out that I've been charged 83p to tell this unsolicited texter to clear off. 


Better than not doing so I would guess.......?

See my post 3 above for details of how to get refunds....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 16
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