....

[Anonymous]

hi. i would like to pay a bill but i cant log in and im not able to call you cuz you blocked my phone. what shpuld i do then .? 

[MI5 · Accepted solution]

It sounds like you need to borrow a phone or use a call box.
Ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090 and contact numbers here http://www.o2.co.uk/contactus

[Curr946]

A call box, very retro. Use online chat and ask they call you.

[jonsie]

... and then set up the direct debit again 

[Beenherebefore]

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@Curr946 wrote:
A call box, very retro.

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But still very useful when you have no other telephone means.....I think a lot of people have forgotten how to use them or are frightened by the simplicity of their technology.

[MercedesS]

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@Anonymous wrote:

hi. i would like to pay a bill but i cant log in and im not able to call you cuz you blocked my phone. what shpuld i do then .? 

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Hello @Anonymous!  I am still not sure what do you need  

If what you need is your email or username to login, maybe you can try the "Forgotten your username or password?" online? If you can't log in because you don't have an internet connection... It is different problem!  

Thanks @Beenherebefore, @jonsie, @Curr946 and @MI5 for trying to help! I am still 'lost with the title'!

[gindygoo]

Lol they want to pay their bill @MercedesS but their line's been blocked for non payment..

[MercedesS]

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@gindygoo wrote:
Lol they want to pay their bill @MercedesS but their line's been blocked for non payment..

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I think I got that part @gindygoo   I am just trying to get more info about the problem so we all can help without guessing  

[gindygoo]

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@MercedesS wrote:

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@gindygoo wrote:
Lol they want to pay their bill @MercedesS but their line's been blocked for non payment..

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I think I got that part @gindygoo   I am just trying to get more info about the problem so we all can help without guessing  

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@MercedesSAhhh I see.. 😂 I really should just go to sleep lol, I'm shattered but am overtired so I'm just 

[MercedesS]

@gindygoo same here!!! What a long day!   Have a great weekend!