Solved: unlocking phone

Anonymous · ‎10-12-2015

Hi, I recently upgraded to i phobe 6, but want to seell my 5? How can i get it unlocked?

thanks in advance !

Debs

MI5 · ‎10-12-2015

All you need to know is here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-12-2015

All you need to know is here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-12-2015

You can unlock in My O2 now.

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-12-2015

The my o2 link only works for the phone currently registered on the network so in this case it wouldn't unlock the op's previous phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-12-2015

Yes I was going to check this. Even if the previous phone was with O2...as the poster has upgraded to a new one I gather the old one will no longer be featured at all in My O2? (So requesting the unlock code by the previous methods is the only way to go?)

Veritas Numquam Perit

MI5 · ‎10-12-2015

Correct.
Unless you put your sim back in your old phone to reactivate it with your MYO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-12-2015

@MI5 wrote:
Correct.
Unless you put your sim back in your old phone to reactivate it with your MYO2.

Oh that would be a good idea....:smileywink:

Veritas Numquam Perit

MI5 · ‎10-12-2015

Or just fill out the form manually......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-12-2015

@MI5 wrote:
Or just fill out the form manually......

Of course...even I know that...:smileytongue:

Veritas Numquam Perit

MI5 · ‎10-12-2015

Good, so that's gone full circle and back to the start then

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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