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unlocking my phone

Anonymous
Not applicable

i want to unlock my iphone 5 o2 have said they cant according to the mail on sunday they can how do i do it

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MI5
Level 94: Supreme
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Registered:

@viridis wrote:
http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network#qs

Read here and fill out the form linked from that page.
Make sure the iPhone is linked to an active o2 connection.

It is as simple as following the above advice but you must be using the phone on the O2 network with an O2 sim card in it (not Tesco or giffgaff).....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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viridis
Level 56: Guvnor
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What was the reason o2 gave as to why they could not unlock it?
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Anonymous
Not applicable

they havent given one they said they would email me but havent

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Bambino
Level 84: Resplendent
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Registered:

Have you had the phone for a while or have you recently bought it?

I DO NOT WORK FOR O2



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viridis
Level 56: Guvnor
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Registered:
http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network#qs

Read here and fill out the form linked from that page.
Make sure the iPhone is linked to an active o2 connection.
Message 5 of 6
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MI5
Level 94: Supreme
  • 143187 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@viridis wrote:
http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network#qs

Read here and fill out the form linked from that page.
Make sure the iPhone is linked to an active o2 connection.

It is as simple as following the above advice but you must be using the phone on the O2 network with an O2 sim card in it (not Tesco or giffgaff).....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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