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Anonymous
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unlocking my phone

i want to unlock my iphone 5 o2 have said they cant according to the mail on sunday they can how do i do it

Posts: 13,406
Topics: 83
Registered: ‎14-01-2014

Re: unlocking my phone

What was the reason o2 gave as to why they could not unlock it?



Anonymous
Posts: 0

Re: unlocking my phone

they havent given one they said they would email me but havent

Level 69: Guiding Light
Posts: 16,782
Registered: ‎31-03-2010

Re: unlocking my phone

Have you had the phone for a while or have you recently bought it?

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 13,406
Topics: 83
Registered: ‎14-01-2014

Re: unlocking my phone

http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network#qs

Read here and fill out the form linked from that page.
Make sure the iPhone is linked to an active o2 connection.



Posts: 115,325
Topics: 571
Solutions: 15,747
Registered: ‎04-04-2012

Re: unlocking my phone


@viridis wrote:
http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network#qs

Read here and fill out the form linked from that page.
Make sure the iPhone is linked to an active o2 connection.

It is as simple as following the above advice but you must be using the phone on the O2 network with an O2 sim card in it (not Tesco or giffgaff).....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)