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unlocking mobile

I-like_tech
Level 1: Joiner
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i have a blackberry q10 that was on 02 refresh and i have payd off the q10 as i wanted a change i would like to know how i can go abbout getting the q10 unlocked i was wondering if i could go in store and thay would unlock it i allso want it unlocked for free as i have payed o2 for the device i would prver not to go down the live web chat route if i can as i find that this is not to helpfull and that i start to get really fustrated with the live chat so anny help would be really helpful 

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MI5
Level 94: Supreme
  • 144335 Posts
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Follow the guide here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Follow the guide here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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