unlock the spending cap on my bill

[shariwilliams20]

I would like to take my spending cap off my monthly bill please.

[Bambino · Accepted solution]

@shariwilliams20 You need to speak to customer service: Guide: Coronavirus Community Help and Support 
 Or call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.