on 29-08-2018 18:07
i have a an i-phone 5s that was on pay monthly contract which ended 1.5 yrs ago. I wish to use the phone with a sim from another network. How do I unlock the phone. O2 have said they would e-mail me instruction on how to do this yet I am still waiting
Solved! Go to Solution.
on 29-08-2018 18:11
If nothing happens in the next day or so I'll tag @EmilieT to assist.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 30-08-2018 09:14
to the Community, @kevin123!
The link @Cleoriff shared should contain all the information you need to request for your phone to be unlocked, but in case you still have some issues afterwards please do let us know and we'll see how we can help further
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?