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unidays code not working

RR94
Level 1: Joiner
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Hi I am trying to upgrade my phone contract and use my unidays code. On unidays it says the discount will show as zero as part of my purchase online however the discount will be reflected on your o2 bill. When I entered my code it says Promo code not applicable, promo code doesn't apply to anything in your basket. How do I get my code to work please?

 

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MI5
Level 94: Supreme
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@RR94 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: O2 Open & Friends and Family discounts - How to sign up 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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