unauthorised person using my number to send video texts to third party

[idekko]

A person claims to be receiving video texts for my phone number, when I have not sent any video texts. to that person.

How may I stop future incidents?

[Anonymous]

@idekko have a look through this guide & it maybe worthwhile getting a free number change from O2. 

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Bambino]

@idekko There's been a rash of people's phone numbers being spoofed. It's a worldwide problem getting worse all the time. I think the only way to combat it at the moment is to change your number.

[MI5]

I'll tag @EmilieT, @Martin-O2 and @Marjo who are collecting info relating to this issue.

[Anonymous]

Unfortunately this is very possible in much the same way as it's possible to change what is displayed in the from field of an e-mail but the unfortunate thing with phone numbers is there is no way for the customer to check.