on 26-09-2023 09:11
unable to login myo2 on Wi-Fi or data and when I try and access my bill on the website
on my mobile I just keep getting
"something went wrong error message on both Wi-Fi and data "
though the website it look like my number listed twice with two pay monthly
top one go straight to "it look like something gone wrong"
the second link I get some account info but when I click on billing history
I get "something went wrong" error message
when I click on "see latest bill"
I get the error message "We couldn’t find the page you’re after."
I already uninstalled and reinstall the app force stopped it and clear the cash but from the error message on the website seem to a issue on your side
on 26-09-2023 09:31
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks