How can you get O2 to rectify their mistake. I have spoken to them in India and South Africa, conversed with the complaints team, stopped my direct debit with O2 approval and now my phone is on the "black" list. No one has any common sense
It's ok, it will put you through to the payment management team, explain everything to them and see if they can request the transfer for you. They would be a really good team for you to talk to.
