on 04-04-2020 18:13
Im trying to port my number from vodaphone to 02, i have filled in the online form supplied the pac code, but it keeps failing saying answers dont match, its aking for a password i use to speak to customer servcies, i havent set one, so it asks what my plan is, i filled that in but still failed, tried calling tried live chat, tried tweeting NOTHNG !!
i know these are difficult times, but a company thye size of 02, offering zero cusomer support is awful.
any ideas guyz
on 04-04-2020 18:16
Porting is taking ages currently so you just have to keep trying with CS
on 04-04-2020 18:18
thank you for your reply, i can understand it taking ages, but it keeps failng saying things are wrong, but not being able to speak to anyone i cant even begin the process, i wouldnt mind if it came back saying its in progress, ive been onto myo2, and even that says opps somethng went wrong try later , if the my o2 down ?