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trying to order a replacement phone

Slempy
Level 1: Joiner
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As much as the web site says open for business and i can get delivery tomorrow. i can go through the whole charade of placing an order to go tot he basket and i get an 400 error code two days running.

 

appreciate the difficulties but website says opena nd delivery.

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Slempy
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thank you, not used the app before as tend to use web sites, order has been placed, just wish web site worked yesterday as I would have had my new phone today. lol
Thank you

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O2Stacey
O2 Support
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Hi @Slempy 

Sorry to hear you're having trouble upgrading. Have you tried placing the order through the My O2 ap? alternatively give customer services a call on 202 from your handset or 0344 8090202 from a landline. 

Stacey slight_smile

https://www.o2.co.uk/help/pay-monthly/upgrading-your-pay-monthly-mobile

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Slempy
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thank you, not used the app before as tend to use web sites, order has been placed, just wish web site worked yesterday as I would have had my new phone today. lol
Thank you
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O2Stacey
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@Slempy Glad it worked for you. Hope you get your new phone soon slight_smile

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