Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎22-04-2019
Accepted Solution

transferring number to O2

Justmoved to O2. I am transferring my number. I have supplied the PAC code and the old SIM now shows as disconnected. New sim also shows as disconnected. How long should this take to change over?

 

Posts: 69,091
Topics: 667
Registered: ‎14-01-2013

Re: transferring number to O2

[ Edited ]

@pedromo 

Should be pretty quick really. Keep rebooting your phone.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have ny problems then contact customer services https://www.o2.co.uk/contactus

Best of luck and welcome to the forum Welcome

*The Game Is On*


Posts: 86,581
Topics: 528
Solutions: 10,870
Registered: ‎04-04-2012

Re: transferring number to O2

Last one I did was 4 hours from start to finish.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 5,920
Topics: 96
Ideas: 2
Registered: ‎11-04-2012

Re: transferring number to O2


@MI5 wrote:
Last one I did was 4 hours from start to finish.

On a bank holiday weekend? 

 

 

Could be, I guess.   laughing

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.
Level 22: Usually online
Posts: 2,777
Registered: ‎03-08-2018

Re: transferring number to O2

Hello ~ welcome to the o2 community forum.

 

Let us know if all is well with your transfer ~ best wishes



Posts: 86,581
Topics: 528
Solutions: 10,870
Registered: ‎04-04-2012

Re: transferring number to O2


@pgn wrote:

@MI5 wrote:
Last one I did was 4 hours from start to finish.

On a bank holiday weekend? 

 

 

Could be, I guess.   laughing


As the process has started.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Posts: 5,920
Topics: 96
Ideas: 2
Registered: ‎11-04-2012

Re: transferring number to O2


@MI5 wrote:

As the process has started.......



Not all Telcos or Mobile Operators are created equal...

 

Hope it comes through soon for you, @pedromo - welcome to the madness. upside down

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.