Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎26-09-2012
Accepted Solution

transferring my number

Hio I would like to cancel my contract as im out of it and I would like to trnasfer my number to me new contract. 

Anonymous
Posts: 0

Re: transferring my number

Hi @Tanya_chalmers read this guide to cancelling & get customer service to migrate your number to the new contract 

 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

 

https://www.o2.co.uk/contactus

Level 69: Guiding Light
Posts: 16,542
Registered: ‎31-03-2010

Re: transferring my number

@Tanya_chalmers Your previous contract would not have stopped unless you canceled it. Please see the guide posted above. Is your new contract with O2 or with another provider? If it's with O2 you will need to speak to customer service to get your number transferred to your new contract. https://www.o2.co.uk/contactus

If you've moved to another provider, you will need a PAC to move your number. https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I DO NOT WORK FOR O2



Funniest-Thread-2
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: transferring my number

Hi @Tanya_chalmers Wave  Did you get a chance to look at the help posted above? Let us know if you're all set or if you need any further help slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature