transfer my number to o2

[Brydo]

Hi, i just got my o2 sim today and have put it into another mobile at the moment, the reason being is that when i joined o2 ( 1OTH aPRIL ) i asked them to transfer my own mobile number over and issued them with my PAC code . how do i now proceed NOW that i have the sim ? thanks in advance 

Brydo

[MI5]

@Brydo 

You'll need to call customer service but ports are taking a long time currently Guide: Coronavirus Community Help and Support 

[Brydo]

customer services are only dealing with theft and fraud i believe at the moment , 

thanks

[MI5]

Just try any number and any option to get through. Online forms aren't working due to short staff so the only other option is do nothing and wait until things are back to normal.

[ali23]

I would love to know the answer to this as I'm ion the same boat.  I also would like to know why I'm charged from the day i signed up when i only got my sim card yesterday

[gmarkj]

If you have been charged but didn't have your sim you can call and ask for the airtime to be refunded.