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transfer contract to me from my son

Gillymilly1
Level 1: Joiner
  • 2 Posts
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Registered:

Hi   

     Many years ago my son brought  2 phones for him and myself  We have finished paying for the phones and he is now with another company I am still with o2 .I keep asking for the contract to be put into my name as if I have a question they will not talk to me and he is not always with me , they say they will send out forms or I get sent from one to another getting nowhere . Can I please have the bills put into my name as I am the one who pays them (as you can check this) and resolve this matter once and for all.

 

                                   Yours Faithfully

                                            G Miller

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adamtemp64
Level 66: Unequalled
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Registered:

Unfortunately no one here can help as we are all customers helping other customers . 

Only customerservices can resolve this issue and it is not an easy one to resolve as you have found out .

You could start a new sim only contract in you name and get your son to transfer your existing number to the new contract thus ending the contract in his name etc . 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Unfortunately no one here can help as we are all customers helping other customers . 

Only customerservices can resolve this issue and it is not an easy one to resolve as you have found out .

You could start a new sim only contract in you name and get your son to transfer your existing number to the new contract thus ending the contract in his name etc . 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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liggerz87
Level 20: Radiant
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Registered:
What you'll have to do is take out a SIM only or get a new contract phone and have your son with you by phone or go into store and hell have to give permission to change the number to keep
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EmilieT
Former Staff
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Hi @Gillymilly1, please let us know how you're getting on with these two contracts, and welcome to the forum! slight_smile

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