Solved: tracking my new contract phone

Anonymous · ‎05-01-2016

Hi. I ordered a phone Sunday night, pay monthly. And I had an email saying my order is being processed. But I still haven't had an email regarding it being dispatched yet. Getting a little worried now

MI5 · ‎05-01-2016

Call CS on 202 to check the status of your order.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-01-2016

Call CS on 202 to check the status of your order.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎05-01-2016

Might be out of stock. Bit soon too be jumping up and down. It may come today. But as @MI5 suggested, giveO2 a ring

Current Phone: Sony Xperia XZ Premium

Anonymous · ‎05-01-2016

May possibly come today call cs on 202 but I suspect that it maybe out of stock

Cleoriff · ‎05-01-2016

It was only ordered Sunday night. Having said that ...this looks to be another call for a live ordering system

Veritas Numquam Perit

Anonymous · ‎07-01-2016

Hi @Anonymous how are you getting on with this?

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