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tracking a lost phone when battery is dead

Jaysolan
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One of the phones on my account has been misplaced. Is there any other way of tracking it to find it other than find my iPhone as the battery is dead and there’s no location on it
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Cleoriff
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Hi @Jaysolan 

If it's lost you should report it Guide: Lost or Stolen O2 Device? - How to Report it 

Just be aware once you report it lost O2 will bar it and if you find it later then you will have to ring customer services to lift the bar.

Hope that helps and welcome to the forum Welcome

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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Hi @Jaysolan 

If it's lost you should report it Guide: Lost or Stolen O2 Device? - How to Report it 

Just be aware once you report it lost O2 will bar it and if you find it later then you will have to ring customer services to lift the bar.

Hope that helps and welcome to the forum Welcome

 

Veritas Numquam Perit

Girl in a jacket
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Jaysolan
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Thanks for the welcome and your advice I’ll give it another look before I report it though
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Cleoriff
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I think that's best @Jaysolan . Though just remember if it is lost you should report it within 24 hrs otherwise you will be liable for any costs incurred if it has been found and used by someone else.

Veritas Numquam Perit

Girl in a jacket
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jonsie
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I don't know any way of tracking a phone if it's switched off or the battery is flat. No signal no tracking.

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