tracking a lost phone when battery is dead

[Jaysolan]

One of the phones on my account has been misplaced. Is there any other way of tracking it to find it other than find my iPhone as the battery is dead and there’s no location on it

[Cleoriff Level 94: Supreme · Accepted solution]

Hi @Jaysolan 

If it's lost you should report it Guide: Lost or Stolen O2 Device? - How to Report it 

Just be aware once you report it lost O2 will bar it and if you find it later then you will have to ring customer services to lift the bar.

Hope that helps and welcome to the forum

[Jaysolan]

Thanks for the welcome and your advice I’ll give it another look before I report it though

[Cleoriff Level 94: Supreme]

I think that's best @Jaysolan . Though just remember if it is lost you should report it within 24 hrs otherwise you will be liable for any costs incurred if it has been found and used by someone else.

[jonsie Level 94: Supreme]

I don't know any way of tracking a phone if it's switched off or the battery is flat. No signal no tracking.