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topped up but bundle didnt renew

Anonymous
Not applicable

hi is it any chance to get my bundle today since i topped up today but the renewal date is on the 13 of february but i had to top up because i needed to make a few phone calls 

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Anonymous
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You will need to speak to customer service on 4445 at 25p from your phone 

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Anonymous
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You will need to speak to customer service on 4445 at 25p from your phone 

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jonsie
Level 94: Supreme
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Yes you need to speak with them and see if they can change the anniversary date for you.

Also look at this to see if it helps :

https://www.o2.co.uk/shop/tariffs/bolt-ons/

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MI5
Level 94: Supreme
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Registered:
If you choose to change your anniversary date to today it will change the date for every month going forward too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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