cancel
Showing results for 
Search instead for 
Did you mean: 

topped up but bundle didnt renew

Anonymous
Not applicable

hi is it any chance to get my bundle today since i topped up today but the renewal date is on the 13 of february but i had to top up because i needed to make a few phone calls 

Message 1 of 4
2,108 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

You will need to speak to customer service on 4445 at 25p from your phone 

View solution in original post

Message 2 of 4
2,103 Views
3 REPLIES 3

Anonymous
Not applicable

You will need to speak to customer service on 4445 at 25p from your phone 

Message 2 of 4
2,104 Views

jonsie
Level 94: Supreme
  • 96039 Posts
  • 612 Topics
  • 7174 Solutions
Registered:

Yes you need to speak with them and see if they can change the anniversary date for you.

Also look at this to see if it helps :

https://www.o2.co.uk/shop/tariffs/bolt-ons/

Message 3 of 4
2,100 Views

MI5
Level 94: Supreme
  • 152263 Posts
  • 651 Topics
  • 29037 Solutions
Registered:
If you choose to change your anniversary date to today it will change the date for every month going forward too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,091 Views