top up

[Anonymous]

I topped up with O2 and ended up with a big bundle which i dont need and dont want,I went to the O2 shop the next time,told them i did not want a big bundle,as the phone i was topping up i just used for playing games on,but lo and behold when the top up came through it was yet again a big bundle,it costs a tenner a time and is only active for a month,i can get a years play out of that,any solutions

[MI5]

You'll have to call CS on 4445 as we can't access your account, but I would guess at background data usage.

[Cleoriff]

Hi @Anonymous

Have you checked in My O2

http://www.o2.co.uk/myo2

[Anonymous]

Is this 4445 number free? as I dont want it take any more credit.

[MI5]

I think it is on your tariff but if not it will be 25p which if you ask, CS will refund also.

[Anonymous]

I've check my o2 account already, but thanks I'll give this number a go.

[MI5]

Let us know how it goes....