top up

[Anonymous]

I topped up with O2 and ended up with a big bundle which i dont need and dont want,I went to the O2 shop the next time,told them i did not want a big bundle,as the phone i was topping up i just used for playing games on,but lo and behold when the top up came through it was yet again a big bundle,it costs a tenner a time and is only active for a month,i can get a years play out of that,any solutions

[jonsie Level 94: Supreme]

You need to change tariff to big talker.

If you're an existing Pay & Go customer, either

• Text BIGTALK free to 21300
• Call 2202 free from your mobile
• Visit My O2

• Top up £10 and get 3000 O2 texts and 50MB of data. You keep your top up

• http://www.o2.co.uk/help/pay-and-go/big-talker

[Anonymous]

thanks jonsie but I just want a straight forward bog standard top up to play games with not to use for phoning people I have another phone for that x

[Cleoriff Level 94: Supreme]

O2 used to do a basic tariff but not sure it's still available. Look at Giffgaff or tesco. They both run on the O2 network and do offer cheap basic payg tariffs @Anonymous

[jonsie Level 94: Supreme]

With that tariff you keep your credit and only need to top up when your credit runs out.

You could also call and request the Basic tariff which is exactly what you need but you need to request it as it isn't advertised.

You might also want to look at giffgaff or Tesco, both run on O2 and both have better p&g options with tariffs exactly for credit only without allowances.

[Anonymous]

wow thanks for the info much appreciated will do that x

[MI5 Level 94: Supreme]

giffgaff would be your best choice.

[jonsie Level 94: Supreme]

My thoughts too. O2 must have the worst pay and go tariffs of all the networks.

[MI5 Level 94: Supreme]

I guess they want everyone on payg to be with gg so that o2 can just deal with contracts.
It would make sense to move all payg to gg and be done with the poor value tariffs offered by o2 directly.

[Anonymous]

Hi there,

I topped up my phone today with £10.

I am currently on the £10 big bundle package and my previous bundle will run out tomorrow. Now I just checked my credit to make sure the £10 went on and its says that I have now £8.70?? I never went on anything within the time I top up and my data roaming etc is switched off. So I would like to know whats taking my money and for it to be but back on please.

Thank you