cancel
Showing results for 
Search instead for 
Did you mean: 

top up voucher

Anonymous
Not applicable

hi there, i have just purchased a £15.00 top up voucher and when i try to top up its not being accepted or regognised

Message 1 of 2
953 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Sometimes vouchers can be a bit temperamental, so you could try it again and see if it works.
Otherwise, contact CS for help http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
943 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Sometimes vouchers can be a bit temperamental, so you could try it again and see if it works.
Otherwise, contact CS for help http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
944 Views