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claire41
Level 1: Joiner
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i need to lower my monthly sim bill its £31 and i hardly use it and can't afford that much anymore.

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Bambino
Level 85: Esteemed
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@claire41 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Oxonian
Level 36: Perceptive
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@claire41 wrote:

i need to lower my monthly sim bill its £31 and i hardly use it and can't afford that much anymore.


 

There are five O2 deals on Uswitch currently :-

 

SIM Only Deals: Compare our best in August 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/

 

Oxonian_0-1722887457683.png

 

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madasaf1sh
Level 77: Grand Master
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Yet again we have to say this:

 

This only applies if the Op is out of contract, as otherwise this is as useful as a chocolate fireguard, and they would be expected to pay off there current device or minimum term...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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