this months bill

[lisamarie]

I would like to make smaller payments to help me pay this month's bill

[Cleoriff]

Hi @lisamarie 

You need to call O2 and ask for the payment management team

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.