Solved: Re: text

dmfvintage · ‎26-10-2020

Has anyone else received a text saying their monthly payment has not been processed so their tariff has been frozen? I think it's fraud as the payment hasn't been returned to my bank and on my o2 it says I have paid? Thanks Donna

MI5 · ‎26-10-2020

@dmfvintage

It's a well known scam.

Block number and ignore it.

Forward text to 7726 to report it.

Guide: A Guide to Deal with Spam/Scam Calls and Text

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-10-2020

@dmfvintage

It's a well known scam.

Block number and ignore it.

Forward text to 7726 to report it.

Guide: A Guide to Deal with Spam/Scam Calls and Text

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

text

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account