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text charges ?

Anonymous
Not applicable

I have been on pay&go for years and have always had unlimted texts, so why am I now being charged for every text I send ???

Anybody else suffering with this ?

 

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Anonymous
Not applicable

@Anonymous wrote:

I'm qoting the details from myO2 app I'm on pay&go go go


I can only suggest calling 4445 then or rest my soul try live chat 

View solution in original post

Message 10 of 13
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MI5
Level 94: Supreme
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Registered:
What tariff are you on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 13
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Anonymous
Not applicable

150mins,unlimited texts,500Mb pay&go go

Message 3 of 13
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Anonymous
Not applicable

Me thinks they are on big talker

 

edit I think go go was discontinued 

Message 4 of 13
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MI5
Level 94: Supreme
  • 151762 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
How much did you top up?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 13
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Cleoriff
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Registered:

http://www.o2.co.uk/termsandconditions/archive/tariffs-and-bolt-ons/3g-pay-and-go-go-go-terms-and-co...

This tariff will no longer be available to new customers or existing customers wishing to switch to the tariff from 29th May 2014 onwards. If you are not already on this tariff by this date you will not be able to switch to it.

So if the OP was on it....it looks as they may have changed it?

Veritas Numquam Perit

Girl in a jacket
Message 6 of 13
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Anonymous
Not applicable

£10 same as always,my account balance even tells me I've got 147 min,487Mb,unlimited texts left ?

Message 7 of 13
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Anonymous
Not applicable

@Anonymous wrote:

£10 same as always,my account balance even tells me I've got 147 min,487Mb,unlimited texts left ?


You may have to call 4445 at 25p a minute to see if payg cs can help you as they will have it on their system unless you download the myo2 app which will tell you what tariff you are on 

Message 8 of 13
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Anonymous
Not applicable

I'm qoting the details from myO2 app I'm on pay&go go go

Message 9 of 13
2,178 Views

Anonymous
Not applicable

@Anonymous wrote:

I'm qoting the details from myO2 app I'm on pay&go go go


I can only suggest calling 4445 then or rest my soul try live chat 

Message 10 of 13
2,173 Views