on 18-03-2019 15:47
I would like to see if I have been accepted for my contract
Solved! Go to Solution.
on 18-03-2019 15:52
@Liverpool12344 @You’ll have to call customer service please http://www.o2.co.uk/contactus
on 18-03-2019 15:52
@Liverpool12344 @You’ll have to call customer service please http://www.o2.co.uk/contactus
on 18-03-2019 15:52
You would need to call customer service as this is purely a customer community.
on 18-03-2019 15:57
If you applied directly with O2 in my recent experience they tend to tell you if your credit check has been successful or not as part of the checkout process
If you’ve received emails with the refresh agreement and an order confirmation that is usually a good sign.
If you applied with a 3rd party you would have to check with them
on 18-03-2019 17:02
on 18-03-2019 17:46
on 18-03-2019 17:46
I have had an email of mycare saying that I need to provide bank card and proof of id over the phone but they emailed me with my order number asking to ring up and I rung but sounded dodgey should this happen.
on 18-03-2019 17:52
on 18-03-2019 17:52
@Liverpool12344 that's an additional identity check - perfectly normal if you're not already known to O2. If they successfully verify your identity, you will be accepted, but not until.