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tarrif change

Anonymous
Not applicable

I recently texed o2 to change from big bundle to unlimited. Now ive changed my mind, what can i do?

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Anonymous
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You need to ring 4445 ASAP to see if you have time to change back as you can only normally change tariff once a month.

Or try live chat.

http://www.o2.co.uk/contactus

View solution in original post

Message 2 of 6
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Anonymous
Not applicable
You need to ring 4445 ASAP to see if you have time to change back as you can only normally change tariff once a month.

Or try live chat.

http://www.o2.co.uk/contactus
Message 2 of 6
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MI5
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You will have to wait for one month on the new tariff then change back - Only one change per month allowed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thanks

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Anonymous
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You're welcome.

I've done what you have and managed to get them to switch it back. May depend on who you speak to.
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MI5
Level 94: Supreme
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Let us know how you get on slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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