Solved: tariff change

Anonymous · ‎08-07-2014

If you change your tariff half way through a 24 mth contract do you have to start a new 24 mth contract

jonsie · ‎08-07-2014

No your contract carries on at the new rate. Be aware though that you cannot downgrade your tariff.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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MI5 · ‎08-07-2014

No, it will continue to the normal end date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-07-2014

No your contract carries on at the new rate. Be aware though that you cannot downgrade your tariff.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-07-2014

Thanks

Anonymous · ‎08-07-2014

Also if that tariff you were on is no longer available you won't be able to revert back to it so be sure.

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