on 15-02-2016 14:57
on 15-02-2016 14:57
Hi my fixed tarif ends soon, i would like to keep my phone and not upgrade, can you tell me what my new tarif will be.
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on 15-02-2016 15:06
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
15-02-2016 15:03 - edited 15-02-2016 15:05
15-02-2016 15:03 - edited 15-02-2016 15:05
@Anonymous Your tariff will stay the same and become a one month rolling contract. You can call customer service and take a sim only contract with a lower tariff (if there is one) if you choose to do that. As you're keeping your phone you won't need to change sim cards. It can all be done by customer service from their end.
on 15-02-2016 15:06
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 15-02-2016 15:16
on 15-02-2016 15:16
Hi @Anonymous Similar to me. When my contract ended I wanted to keep my phone so I gave notice at contract end and went for a new sim only tariff. https://www.o2.co.uk/shop/simplicity/#/tariffs
It ended again in January and I did exactly the same. I did contact CS on 202 although the option was available in MyO2 http://www.o2.co.uk/myo2
Veritas Numquam Perit
on 15-02-2016 15:28
on 15-02-2016 15:28
on 15-02-2016 15:41
on 15-02-2016 15:41
Personally I rang CS both times. Jan 2015 and Jan 2016. I wanted the special offer and to run a test as to how long it all took. (10 minutes)
Veritas Numquam Perit
on 15-02-2016 16:24
on 15-02-2016 16:24