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switch from pay monthly to pay as you go with keeping old number

Artur2
Level 1: Joiner
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on ‎07-04-2020 22:23

on ‎07-04-2020 22:23

How to switch from pay monthly to pay as you go with keeping old number, without calling CS?

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pgn
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‎07-04-2020 22:30 - edited ‎07-04-2020 22:32

‎07-04-2020 22:30 - edited ‎07-04-2020 22:32

Sorry - can't be done without calling CS on 202, @Artur2.

 

Other numbers here: 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

 

Calling around 8am offers best results, using Skype helps even more.

 

Good luck, @Artur2. 

Links to O2 Social Media Team here
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