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Anonymous
Posts: 0
Accepted Solution

swap sim

on ‎07-12-2017 11:56

trying to activate a swapped sim card we do not have the original

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MI5
Posts: 114,303
Topics: 569
Solutions: 15,424
Registered: ‎04-04-2012

Re: swap sim

on ‎07-12-2017 12:01

The only way without visiting an o2 shop is to contact customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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rulleh
Posts: 3
Registered: ‎09-11-2016

Re: swap sim

on ‎08-12-2017 17:02

Good luck. o2 are the winner of the rulleh worst customer service of the millenium award. 

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jonsie
Posts: 83,255
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: swap sim

on ‎08-12-2017 20:11

@rulleh wrote:

Good luck. o2 are the winner of the rulleh worst customer service of the millenium award. 

They're collecting quite a few of these awards lately. 

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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