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swap my sim

kedi123
Level 1: Joiner
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hi, I have reported about lost my sim card for contract, so they sent me a new sim with the same number but that sim does no work (please insert valid sim card ). when I try to do how instructions say they try to send a code for my number how I can receive txt if i lost that sim insane!!!! please help

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MI5
Level 94: Supreme
  • 143435 Posts
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@kedi123 

You need to call customer service.

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@kedi123 

You need to call customer service.

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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