cancel
Showing results for 
Search instead for 
Did you mean: 

swap contract

Fede
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, i have changed my contract from Businness to a normal one, but now i get charged for both.. how can i close the businness contract? Thank you

Message 1 of 3
359 Views
2 REPLIES 2

madasaf1sh
Level 76: Forum Legend
  • 10166 Posts
  • 55 Topics
  • 3010 Solutions
Registered:
@Fede

When did you change your Business Account to a Consumer one, as it could be that you are being charged pro rata'd for both.

Also if you bought a new Consumer Contract separately you will need to contact 8002 and give notice on your business contract and pay any fees due.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
355 Views

Fede
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

  @madasaf1sh  thank you, i though the notice was automatic when i did swicht contract (20ish Oct ), or at least, that was what i understood. i will try to call them again. Thanks again

Message 3 of 3
343 Views