on 19-10-2020 17:22
I have a text message from o2.uk...... saying unable to process latest payment and use link. Thinking scam. Can't see anyewhere on O2 site to get advice or report this. Anyone else?
Solved! Go to Solution.
on 19-10-2020 18:05
on 19-10-2020 18:05
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
on 19-10-2020 17:36
I got one too and it's definitely fake. Came from a mobile number and the link is just trying to look like o2.
on 19-10-2020 17:56
on 19-10-2020 18:05
on 19-10-2020 18:05
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
on 19-10-2020 18:30
#metoo.
I got a message from a mobile number which was +44 7908 966186.
I tried sending a copy to 7726 as per customer services however it won't send so no clue what to do next as I can't find anywhere to report it either although from what the customer services said, they are aware there is a problem.
on 19-10-2020 18:34
on 19-10-2020 18:34
You can report via the Action Fraud website, included in the link I posted.
Or call O2 using any number here Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 22-10-2020 11:22
on 22-10-2020 11:22
Hey @SammieFleming @Cleoriff double checked and it was working today
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 22-10-2020 11:24
on 22-10-2020 11:24