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suspected scam

Joe37
Level 1: Joiner
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I have received an unsolicited text message from a mobile number 44 7904568184 purporting to be from O2 stating Wewereunabletoprocessyourlatestpayment.Inordertoavoidfees,pleaseupdateyourinformationvia: [link removed for safety]

 

I suspect this is a scam attempting to gain bank details as I have logged onto my account where noting is amiss.

 

Anybody with comments?  I am posting this on the community page as the online chat system doesn't seem to be working and no email address to send too!

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MI5
Level 94: Supreme
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Registered:

@Joe37 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152054 Posts
  • 651 Topics
  • 28916 Solutions
Registered:

@Joe37 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Bambino
Level 86: Prestigious
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Registered:

@Joe37 
Please remove the link in your post so no one accidentally clicks on it. Go to Options in the right hand corner of your post, then the drop down Edit Reply

I DO NOT WORK FOR O2



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