Solved: struggling to pay bill

Anonymous · ‎02-02-2014

Just a quick question as cant find my answer any where else.. my bill is due to be payed on the 22nd of feb and having gone abroad it went up abit but on top of that i went over my minutes which i didnt know about untill i got an email saying im 90 pound over my bill.. its 140 now and i wont be able to pay it... can i get them to split the payment up into on coming months.. like £20 added onto each next payment? or is the only option that they can change the direct debit to come out a few days later... as that wouldnt help much either..

adamtemp64 · ‎02-02-2014

only by talking to o2 directly (as we are customers ) will you get an answer ring 202 from your mobile.Or if still abroad +44 844 809 0200

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View solution in original post

Anonymous · ‎02-02-2014

Hi,

speak to uk Cs on 202 now to discuss your options would be the best advice right now.

adamtemp64 · ‎02-02-2014

only by talking to o2 directly (as we are customers ) will you get an answer ring 202 from your mobile.Or if still abroad +44 844 809 0200

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

yrrabb2 · ‎04-04-2018

WHATS CS?

MI5 · ‎04-04-2018

@yrrabb2wrote:
WHATS CS?

Customer services http://www.o2.co.uk/contactus

Payment support help here too https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

yrrabb2 · ‎04-04-2018

WISH PEOPLE WOULD USE WORDS INSTEAD OF ABBREVIATIONS ASSUMING PEOPLE KNOW WHAT THEY ARE.

MI5 · ‎04-04-2018

Agreed, but anyone can always ask about anything if unsure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-04-2018

I wish people wouldn't use cap locks but hey we're all different mate.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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